Signify enhances its Interact platform: early fault detection, energy monitoring and AI
In a press release published on 10 November 2026, the Dutch group presented a series of new features for its Signify Interact platform, covering both indoor and outdoor lighting.
The stated aim is to make connected lighting simpler to deploy, operate and manage: early fault detection, energy monitoring, openness to third-party systems and access to data in natural language.
Faults, energy and solar: new additions for outdoor lighting
Greg Nelson, Executive Vice President for Systems and Services, summed up the approach: "Customers want connected lighting to do more than remotely manage light points. They want systems that help them reduce their energy consumption, simplify their operations, react faster to maintenance needs and make better decisions."
For outdoor applications, the main new feature is called Smart Faults. This function correlates events, highlights recurring anomalies and automates follow-up actions. In particular, it detects intermittent communications, unreported component replacements and abnormal energy consumption.
Smart Faults is available worldwide as an additional feature of Signify Interact. The group has also added energy consumption monitoring for leisure sports facilities, per pitch or per court, without installing additional meters. This feature is included in the "Advanced" level of the "Field & Court" software services.
Data from connected solar lighting (assets, operation, energy, faults, control) is now accessible via secure APIs, available worldwide. It can thus be integrated into existing municipal, asset management and smart city applications. A conversational assistant, the Signify Smart Assistant, also provides sourced answers drawn from validated documentation.
In buildings, Signify opens Interact to third-party systems
For indoor applications (offices, schools, hospitals, retail spaces, warehouses, industrial sites), Signify has launched Interact Building Insights. This cloud-hosted dashboard brings together energy performance, system status and maintenance information. An Interact AI feature, in beta version, allows users to query building data in natural language.
Commissioning is simplified by updates to the Interact Builder tool, which enables offsite, offline and Bluetooth-assisted procedures, as well as by a new infrared remote control, the IRT9030. The LCN1870 gateway connects Interact to online services and supports BACnet and local API integrations.
Services hosted in Europe are offered to meet data residency requirements. The portfolio also includes the KT200 Sensor DALI Extender kit, a module allowing third-party wall switches to be used with Interact, and a new surface-mounted NatureConnect skylight kit.
