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Quadient: Lush UK Adopts AP Solution and Cuts Invoice Processing Time by Half

Quadient announces that Lush UK has implemented its Quadient AP supplier accounts automation solution to modernize its financial processes. The software, integrated with the Xero platform, replaces several existing systems within the British company.


Quadient: Lush UK Adopts AP Solution and Cuts Invoice Processing Time by Half

Streamlining Accounts Payable

Lush UK, based in Poole, UK, has chosen Quadient AP to standardize and simplify the processing of its supplier accounts. The solution centralizes invoice capture, validation, and recording within a single platform, replacing a combination of disparate systems. It features purchase order (PO) matching, customized workflows, and automated data extraction. Before this deployment, Lush's financial teams navigated multiple platforms and manually recorded invoices into accounting systems after validation.

Enhanced Efficiency in Invoice Processing

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Since the implementation of Quadient AP, Lush now processes over 4,000 invoices per month. The processing time for invoices without a purchase order has been reduced from 10 to 4 minutes, while invoices with a purchase order are now processed in 2 to 3 minutes thanks to automated validation. The solution also supports reporting of goods received but not invoiced (GRNI) and strengthens financial operations governance by reducing manual interventions.

Seamless Integration with Xero

Quadient AP integrates with Xero, the accounting platform already used by Lush, allowing a smooth transition from fragmented processes to an automated supplier accounting workflow. Mike West, CFO of Lush, stated that the seamless integration of the solution and the automation have enhanced workflows and operational efficiency by centralizing several systems and preparing the organization for growth.



Sector Logiciels d'entreprise · Services IT et conseil · Services numériques Équipements de Bureau Électroniques


Assurance vie

Context

Period
  • Period: 1T2026
Key reported figures
  • Revenue: 243M€
Guidance from the release
  • Au premier trimestre 2026, nous avons une nouvelle fois démontré la richesse, la solidité et la pertinence de la plateforme d’automatisation digitale de premier plan de Quadient.
  • La dynamique de croissance annuels récurrents est solide malgré un léger repli du chiffre d'affaires global.
Risks mentioned
  • Baisse organique de 1,9 % du chiffre d'affaires par rapport au 1er trimestre 2025.
  • Recul organique de 11,3 % des revenus non récurrents par rapport au 1er trimestre 2025.
  • Diminution des services professionnels liés à des stratégies d'externalisation.
Opportunities identified
  • Forte accélération de l’ARR Digital en hausse de 16 % en rythme annualisé.
  • Meilleure performance en Amérique du Nord pour l’activité Mail.
  • Croissance des revenus liés aux souscriptions atteignant 188 millions d’euros.

The information presented in this article is provided for informational purposes only and does not constitute an investment recommendation, an incentive to buy or sell a financial asset, or investment advice. Readers are invited to conduct their own research before making any decision.

Investments in the stock market involve risks, including the risk of capital loss. Past performance of an asset or market is no guarantee of future results. Any investment decision should be made taking into account your personal financial situation, objectives and risk tolerance.

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