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Teleperformance Shares Bounce Back 3.3% at Close After Weeks of Decline

On Friday, November 21, Teleperformance, a customer relationship management specialist, saw its shares rise by 3.32% to 59.80 euros at the close, rebounding from the previous day's level of 57.88 euros. This technical recovery occurs in a generally stable market context, with the CAC 40 nearly unchanged at +0.02% during the session.


Teleperformance Shares Bounce Back 3.3% at Close After Weeks of Decline

Trading Activity and Technical Indicators

This Friday, the stock displayed a trading volume representing 0.55% of the capital, indicating moderate activity. The session saw the share price move within a range between 57.20 euros and 58.96 euros. Despite this temporary rise, the medium and long-term trend remains bearish: the stock has declined by 1.55% over a week, 18.42% over three months, and shows a marked underperformance of 33.24% over a year, while the CAC 40 has gained 10.89% over the same period. The current valuation places the stock well below its 50-day moving average at 62.67 euros and even further from its 200-day moving average at 80.63 euros, indicating structural bearish pressure. This technical rebound comes days after a new analyst downgrade that continues to weigh on investor sentiment. Deutsche Bank notably lowered its price target from 105 to 70 euros on November 20, according to discussions on stock forums. This revision follows a series of successive downgrades since the disappointing third-quarter results announced in early November, when the company revised its 2025 targets downward, citing a 'volatile' commercial environment. The company now targets organic growth between 1% and 2%, down from the initially projected 2% to 4%. Technically, several indicators remain unfavorable. The RSI is at 39, indicating weakness but not oversold, suggesting the potential continuation of the downward movement. The MACD is negative at -1.59 with a histogram at -0.28, confirming the lack of a sustainable upward momentum. The stock is also trading well below its Bollinger Bands, ranging from 55.48 euros on the lower bound to 65.97 euros on the upper bound, illustrating the fragility of the current positioning. The identified support at 56.40 euros remains close and could be tested if sell-offs resume, while major resistance is now at 67.64 euros, a level now distant.

Lack of Positive Catalysts

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The absence of recent positive catalysts partly explains this attempt at a technical rebound after several consecutive weeks of decline. The stock was penalized at the beginning of November following the lowering of its annual forecasts, in a context where specialized services fell by 12.3% in the third quarter, particularly affected by the loss of a significant visa management contract and by lackluster demand from the US. Despite a 3.9% organic growth in core services, overall prospects remain under pressure.

Shareholder Structure Movements

The shareholder structure has also seen recent movements, with Norges Bank reducing its stake below the 5% threshold on November 20, now holding 4.996% of the capital and 4.88% of the voting rights. Additionally, two net short positions representing about 2.09% of the capital indicate that some investors are betting on the continuation of the decline. The one-month volatility reaches 9.94%, while the stock's beta, at 0.10, reflects a low correlation with the overall market. The company, which has lost more than 90% of its valuation over four years according to several sources, remains confronted with structural fears related to the impact of artificial intelligence on its traditional sector of activity, despite a strategic plan named Future Forward aimed at leveraging it as a growth driver by 2028.



Sector Services aux entreprises Services de soutien aux entreprises


Assurance vie

Context

Period
  • Period: 9M 2025
Guidance from the release
  • Le troisième trimestre 2025 s’est globalement inscrit dans la continuité du premier semestre et a démontré la résilience de LanguageLine Solutions.
  • Chiffre d'affaires 9M 2025 de 7 623 millions d’euros (+ 1,5 % à données comparables). Core services porteurs (+ 3,2 % à données comparables sur 9M). Impact négatif des changes et non-renouvellement d’un contrat significatif sur les services spécialisés. Déploiement accéléré des solutions IA et création d’un Value Creation Office.
Risks mentioned
  • Volatilité de l'environnement commercial aux États-Unis affectant les services d'interprétariat (LanguageLine Solutions)
  • Non-renouvellement d’un contrat significatif dans la gestion des demandes de visa (TLScontact)
  • Impact négatif significatif des variations de change (appréciation de l’euro)
  • Hyperinflation en Argentine et en Turquie (application IAS 29) affectant la comparabilité
Opportunities identified
  • Déploiement de TP.ai FAB et solutions augmentées par l'IA (plus de 400 nouveaux projets d’IA sur 9M 2025)
  • Montée en puissance des solutions de back-office et services de données liés à l'IA
  • Création du Value Creation Office pour accélérer la transformation et améliorer l'efficacité opérationnelle
  • Croissance attendue en Inde et en Amérique latine pour les solutions BPO et domestiques

The information presented in this article is provided for informational purposes only and does not constitute an investment recommendation, an incentive to buy or sell a financial asset, or investment advice. Readers are invited to conduct their own research before making any decision.

Investments in the stock market involve risks, including the risk of capital loss. Past performance of an asset or market is no guarantee of future results. Any investment decision should be made taking into account your personal financial situation, objectives and risk tolerance.

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