Sidetrade Launches Its AI Aimie at Sodexo with Eight Autonomous Agents

A Partnership Focused on Optimizing Client Collection

Sidetrade has implemented its Aimie solution at Sodexo, an international leader in food services and facilities management. This implementation aims to optimize client account strategies, autonomously act on unpaid invoices, and support payment reconciliation.

The eight Aimie agents integrated at Sodexo enhance the operational efficiency of the billing and collection processes. They refine collection actions, improve the prioritization of client interactions, and streamline payment tracking.

Customization Capabilities Tailored to Client Profiles

Aimie, designed for the finance function, leverages Sidetrade's proprietary Data Lake to provide contextual intelligence at each interaction, from the order form to the allocation of payments. The solution generates calls adapted to the profile and history of each client, continuously learns payment behaviors to personalize exchanges in real-time, and natively integrates with the Sidetrade O2C Intelligence platform to automatically update collection strategies.

Liberating Finance Teams for Higher Value Activities

The Aimie solution liberates Sodexo's finance teams to focus on higher value-added activities, particularly analysis and client relationship management. This deployment illustrates the growing adoption of artificial intelligence by large corporations to strengthen their financial operations, an issue that is both operational and strategic.