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Teleperformance Shares Bounce Back Mid-Day Despite Sector Turbulence

On Thursday, January 22, mid-day, Teleperformance saw a rise of 3.41% to reach 60.66 euros, up from a previous close of 58.66 euros. This improvement occurs amidst sectoral pressure, recently marked by the announcement of fourth-quarter losses by its American competitor Concentrix, related to a goodwill impairment of approximately 1.5 billion dollars. Over three months, the stock still shows a decline of 10%, reflecting persistent investor concerns about the challenges faced by the global leader in outsourced customer relations.


Teleperformance Shares Bounce Back Mid-Day Despite Sector Turbulence

Stock Performance and Technical Indicators

The stock of the customer relations specialist advanced this Thursday after breaking through its support level at 57.18 euros, a level tested during recent sessions. The price now slightly exceeds its 50-day moving average placed at 59.85 euros, confirming a short-term renewed interest. The major resistance remains at 64.12 euros, a threshold corresponding to the last peak recorded at the beginning of the month. With an RSI of 40, the stock is still in a neutral zone, far from overbought or oversold levels, suggesting room for maneuver in upcoming sessions. The 200-day moving average, established at 73.34 euros, remains more than 20% above the current price, highlighting the magnitude of the correction suffered over the year with a drop of 30.66%. Over the last seven days, the company has shown a positive performance of 1.95%, indicating a relative stabilization after the turbulence seen at the end of 2025.

Analyst Perspectives and Sector Challenges

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In early January, Morgan Stanley lowered its price target from 128 to 115 euros, while maintaining its 'overweight' recommendation, suggesting a potential upside of nearly 90% from the current price. This revision comes in a deteriorated environment for the outsourcing sector, after the company issued a profit warning in November and revised its annual targets downward. Meanwhile, Deutsche Bank also adjusted its target at the end of November, from 105 euros to 70 euros with a 'hold' recommendation, reflecting a more cautious approach amidst uncertainties surrounding the evolution of the business model in a context marked by the rise of artificial intelligence. The third-quarter 2025 results showed a 1.5% increase in revenue on a like-for-like basis to reach 2,507 million euros, while the group now targets growth between 1.0% and 2.0% for the year, accompanied by an EBITA margin between 14.7% and 15%.



Sector Services aux entreprises Services de soutien aux entreprises


Assurance vie

Context

Period
  • Period: 9M 2025
Guidance from the release
  • Le troisième trimestre 2025 s’est globalement inscrit dans la continuité du premier semestre et a démontré la résilience de LanguageLine Solutions.
  • Chiffre d'affaires 9M 2025 de 7 623 millions d’euros (+ 1,5 % à données comparables). Core services porteurs (+ 3,2 % à données comparables sur 9M). Impact négatif des changes et non-renouvellement d’un contrat significatif sur les services spécialisés. Déploiement accéléré des solutions IA et création d’un Value Creation Office.
Risks mentioned
  • Volatilité de l'environnement commercial aux États-Unis affectant les services d'interprétariat (LanguageLine Solutions)
  • Non-renouvellement d’un contrat significatif dans la gestion des demandes de visa (TLScontact)
  • Impact négatif significatif des variations de change (appréciation de l’euro)
  • Hyperinflation en Argentine et en Turquie (application IAS 29) affectant la comparabilité
Opportunities identified
  • Déploiement de TP.ai FAB et solutions augmentées par l'IA (plus de 400 nouveaux projets d’IA sur 9M 2025)
  • Montée en puissance des solutions de back-office et services de données liés à l'IA
  • Création du Value Creation Office pour accélérer la transformation et améliorer l'efficacité opérationnelle
  • Croissance attendue en Inde et en Amérique latine pour les solutions BPO et domestiques

The information presented in this article is provided for informational purposes only and does not constitute an investment recommendation, an incentive to buy or sell a financial asset, or investment advice. Readers are invited to conduct their own research before making any decision.

Investments in the stock market involve risks, including the risk of capital loss. Past performance of an asset or market is no guarantee of future results. Any investment decision should be made taking into account your personal financial situation, objectives and risk tolerance.

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