At the close on Thursday, January 8, Teleperformance shares fell by 1.97% to settle at 62.86 euros, down from 64.12 euros the previous day. Trading volumes remained modest with 0.51% of the capital changing hands during the session, indicating continued investor caution. This downward movement comes after a favorable week as the stock still shows a positive weekly performance of 1.65%. In the longer term, the trend remains marked by a decline of 25.29% over one year and 1.97% over the last three months, illustrating the difficulties of the global customer relationship specialist in regaining market confidence. Technically, the RSI is at 76, a level that signals an overbought zone and could justify profit-taking after the weekly gain. Concurrently, the MACD remains positive with a line at 1.22 above its signal at 1.00, confirming that the short-term momentum remains bullish despite this session's pullback. The stock is slightly above its 50-day moving average located at 60.36 euros, indicating that technical support is still present.
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On January 6, Morgan Stanley revised its price target from 128 to 115 euros, while maintaining its overweight recommendation, confirming an upside potential of 83% from the current price. This revision occurs in a context of persistent volatility and commercial difficulties that the group recently acknowledged, notably during the announcement in November 2025 of a downward revision of its annual targets. The stock had crossed its upper Bollinger band set at 64.25 euros in the previous session, which may explain Thursday's technical pullback. With a 200-day moving average positioned at 74.76 euros, 19% above the current price, Teleperformance retains a substantial margin for progress if the group succeeds in implementing its Future Forward strategic plan focused on digital transformation and artificial intelligence. Investors remain attentive to the annual results to be published in February 2026, when management might announce a significant share buyback plan, according to some market discussions.
SectorServices aux entreprises›Services de soutien aux entreprises
Context
Period
Period: 9M 2025
Guidance from the release
Le troisième trimestre 2025 s’est globalement inscrit dans la continuité du premier semestre et a démontré la résilience de LanguageLine Solutions.
Chiffre d'affaires 9M 2025 de 7 623 millions d’euros (+ 1,5 % à données comparables). Core services porteurs (+ 3,2 % à données comparables sur 9M). Impact négatif des changes et non-renouvellement d’un contrat significatif sur les services spécialisés. Déploiement accéléré des solutions IA et création d’un Value Creation Office.
Risks mentioned
Volatilité de l'environnement commercial aux États-Unis affectant les services d'interprétariat (LanguageLine Solutions)
Non-renouvellement d’un contrat significatif dans la gestion des demandes de visa (TLScontact)
Impact négatif significatif des variations de change (appréciation de l’euro)
Hyperinflation en Argentine et en Turquie (application IAS 29) affectant la comparabilité
Opportunities identified
Déploiement de TP.ai FAB et solutions augmentées par l'IA (plus de 400 nouveaux projets d’IA sur 9M 2025)
Montée en puissance des solutions de back-office et services de données liés à l'IA
Création du Value Creation Office pour accélérer la transformation et améliorer l'efficacité opérationnelle
Croissance attendue en Inde et en Amérique latine pour les solutions BPO et domestiques
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