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TELEPERFORMANCE Shares Drop 4.21% at Close, Impacted by Revised Outlook

Teleperformance continues its decline at the end of Friday's session. The group's shares fell to €57.78, affected by the digestion of third-quarter results and the downward revision of its 2025 targets announced earlier in the week.


TELEPERFORMANCE Shares Drop 4.21% at Close, Impacted by Revised Outlook

Significant Drop in Share Price

The share price fell by 4.21% this Friday, November 7, closing at €57.78, down from €60.32 at the previous close. Trading volumes were slim, with only 0.61% of the capital traded, reflecting limited liquidity for this struggling stock. The decline is part of a broader weakening trend: the stock has lost 6.72% over the week and shows a decline of 15.03% over three months. The contrast with the general market trend is striking. The CAC 40 only fell by 0.18% on Friday and has risen by 7.88% over the past year, while Teleperformance has plummeted by 41.53% over the same period. This performance gap illustrates the specific challenges facing the group, which has been unable to regain investor confidence amid the technological transformation of its sector. The stock, once considered a reliable growth value of the CAC 40 until last September, has seen its position fundamentally questioned by the emergence of artificial intelligence and its implications for traditional customer relationship jobs.

Downward Revision of Prospects

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The main source of the decline lies in the downwardly revised prospects announced on Tuesday. Teleperformance now targets organic growth of 1.0% to 2.0% for 2025, well below the initial range of 2% to 4%. In terms of profitability, the expected current EBITA margin is between 14.7% and 15% at constant rates, compared to the previously forecasted 15.0% to 15.1%. Net available cash flow is expected to be around 900 million euros, far from the one billion euros previously envisaged. These reductions reflect a more degraded business environment than expected. Third-quarter results presented a mixed picture: revenue fell by 0.5% in reported data to 2507 million euros, although organic growth was positive at 1.5%. Core Services activity grew by 3.9% organically, driven particularly by growth in America, which accelerated to 2.4%. Specialized services, on the other hand, contracted by 12.3% on a like-for-like basis, hindered by the non-renewal of a major visa application management contract. Recent acquisitions contributed positively by 56 million euros, partially offset by unfavorable exchange rate effects.

Technical Analysis Reveals Bearish Signals

Technical analysis reveals an accumulation of bearish signals. The Relative Strength Index (RSI) stands at 39, indicating significant selling pressure. The MACD configuration shows a negative line at -0.81, diverging further from its signal line at -0.39, indicating the persistence of the bearish momentum. The stock is now well below its 50-day moving average, set at €63.94, while the 200-day moving average, at €82.38, underscores the extent of the structural decline. The major support at €60.32 was breached at close. The stochastic oscillator indicates a sell signal. With a monthly volatility of 9.93 and a negative beta coefficient of -0.48, the stock amplifies downward movements when the general market weakens, adding an additional factor of disaffection.



Sector Services aux entreprises Services de soutien aux entreprises


Assurance vie

Context

Period
  • Period: 9M 2025
Guidance from the release
  • Le troisième trimestre 2025 s’est globalement inscrit dans la continuité du premier semestre et a démontré la résilience de LanguageLine Solutions.
  • Chiffre d'affaires 9M 2025 de 7 623 millions d’euros (+ 1,5 % à données comparables). Core services porteurs (+ 3,2 % à données comparables sur 9M). Impact négatif des changes et non-renouvellement d’un contrat significatif sur les services spécialisés. Déploiement accéléré des solutions IA et création d’un Value Creation Office.
Risks mentioned
  • Volatilité de l'environnement commercial aux États-Unis affectant les services d'interprétariat (LanguageLine Solutions)
  • Non-renouvellement d’un contrat significatif dans la gestion des demandes de visa (TLScontact)
  • Impact négatif significatif des variations de change (appréciation de l’euro)
  • Hyperinflation en Argentine et en Turquie (application IAS 29) affectant la comparabilité
Opportunities identified
  • Déploiement de TP.ai FAB et solutions augmentées par l'IA (plus de 400 nouveaux projets d’IA sur 9M 2025)
  • Montée en puissance des solutions de back-office et services de données liés à l'IA
  • Création du Value Creation Office pour accélérer la transformation et améliorer l'efficacité opérationnelle
  • Croissance attendue en Inde et en Amérique latine pour les solutions BPO et domestiques

The information presented in this article is provided for informational purposes only and does not constitute an investment recommendation, an incentive to buy or sell a financial asset, or investment advice. Readers are invited to conduct their own research before making any decision.

Investments in the stock market involve risks, including the risk of capital loss. Past performance of an asset or market is no guarantee of future results. Any investment decision should be made taking into account your personal financial situation, objectives and risk tolerance.

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