Quadient: Lush UK Adopts AP Solution and Cuts Invoice Processing Time by Half
Quadient announces that Lush UK has implemented its Quadient AP supplier accounts automation solution to modernize its financial processes. The software, integrated with the Xero platform, replaces several existing systems within the British company.
Streamlining Accounts Payable
Lush UK, based in Poole, UK, has chosen Quadient AP to standardize and simplify the processing of its supplier accounts. The solution centralizes invoice capture, validation, and recording within a single platform, replacing a combination of disparate systems. It features purchase order (PO) matching, customized workflows, and automated data extraction. Before this deployment, Lush's financial teams navigated multiple platforms and manually recorded invoices into accounting systems after validation.
Enhanced Efficiency in Invoice Processing
Since the implementation of Quadient AP, Lush now processes over 4,000 invoices per month. The processing time for invoices without a purchase order has been reduced from 10 to 4 minutes, while invoices with a purchase order are now processed in 2 to 3 minutes thanks to automated validation. The solution also supports reporting of goods received but not invoiced (GRNI) and strengthens financial operations governance by reducing manual interventions.
Seamless Integration with Xero
Quadient AP integrates with Xero, the accounting platform already used by Lush, allowing a smooth transition from fragmented processes to an automated supplier accounting workflow. Mike West, CFO of Lush, stated that the seamless integration of the solution and the automation have enhanced workflows and operational efficiency by centralizing several systems and preparing the organization for growth.
