Quadient Implements Document Automation Solution at Online Pharmacy MedExpress

Introduction of Quadient Impress

According to the press release, MedExpress has implemented Quadient Impress, a cloud platform designed to automate documents from their creation to digital or postal distribution. The group states that this solution allows companies to digitize manual tasks while ensuring regulatory compliance and providing full visibility of the process. Quadient notes that reducing paper usage helps decrease costs and carbon emissions. MedExpress has been assisting over 1.5 million patients in the UK with access to their prescription treatments since its inception in 2013.

Operational Benefits and Efficiency

Since the full integration of Quadient Impress, MedExpress automatically generates and sends up to one million letters each month through the platform, according to the press release. This automation aims to reduce administrative burdens and costs, while eliminating repetitive manual tasks, the company specifies. David Voss, Supply Chain Director at MedExpress, mentions that the solution has removed constraints and errors associated with manual preparation, while ensuring data compliance and complete visibility of the process. He states that the tool has become essential to the company's outgoing communication flow.

Strategic Impact and Future Prospects

According to Duncan Groom, Operations Director for the UK and Ireland at Quadient, the platform assists companies like MedExpress in rethinking their mode of communication with customers in a secure, compliant, and sustainable manner. The group asserts that automation simplifies regulated processes while enhancing trust among patients, healthcare professionals, and partners. Quadient is a global automation platform that facilitates secure professional interactions through digital and physical channels. The company is listed on Euronext Paris under the symbol QDT and its shares are included in the CAC Mid & Small and CAC Technology indices.