Teleperformance Shares Plummet Nearly 14%, the Worst Performer in the SBF 120
Teleperformance stock undergoes a significant correction mid-morning, despite an overall upward trend in the SBF 120. The quarterly release from American competitor Concentrix, marked by margin compression and disappointing forecasts, triggers a wave of distrust across the contact center sector. The stock marks the lowest point of the broader index and hits a new multi-year low.
An Eight-Year Low Triggered by Concentrix's Disappointing Release
The stock falls 13.62% to €44.90 during the session, after touching €43.65 intraday, its lowest level since 2018. This movement follows the quarterly release from Concentrix, a major American competitor in the customer relationship center market. The American group reported revenue of $2.46 billion for the second quarter, up 1.9% year-over-year, but its operating income dropped to $95.4 million from $148.3 million a year earlier. The adjusted EBITDA margin fell by 70 basis points to 14.1%.
The annual outlook also disappoints: Concentrix targets a diluted EPS of $10.83 to $11.18, below market expectations. The AlphaValue research firm points out increased margin pressure and a growing offshoring of activities, two factors that indirectly weigh on Teleperformance. The punishment is immediate: the stock becomes the worst performer in the SBF 120, far ahead of Kering (-4.69%) and DBV Technologies (-4.33%).
Breakdown of Technical Supports and Continued Pressure from Short Positions
The session breaks the support level of €53.06, already breached last week, and drives the stock well below all its moving averages. The price is now 22.75% below the MM20 (€58.12) and more than 26% below the MM50 (€60.73), indicating a clear break from the trend of recent weeks. The RSI at 36 reflects the selling pressure, although it has not yet reached an extreme oversold zone. Over one month, the loss reaches nearly 29%, and nearly 45% over one year.
According to reviewed statements, ten funds hold a net short position of 12.01% of the capital, up 0.40 point over thirty days. This high level reflects a continued institutional skepticism about the group's trajectory, without yet indicating a recent acceleration in bearish bets. Based on the consensus of surveyed analysts, the stock is trading at about 3.4 times the expected earnings for the current fiscal year, a multiple that reflects persistent skepticism about the growth prospects of the sector amid changes in conversational artificial intelligence.
