Quadient named a “Leader” by IDC for small and midmarket accounts receivable automation
In a press release issued on November 12, 2026, Quadient stated that it had been placed in the “Leaders” category of the IDC worldwide assessment dedicated to accounts receivable automation software for small and midmarket businesses.
This recognition concerns financial automation, one of the areas the group highlights alongside customer communications and mail and parcel management.
IDC recognizes the unified approach of Quadient's platform
The report, entitled “IDC MarketScape: Worldwide Accounts Receivable Automation Software for Small and Midmarket Businesses 2026 Vendor Assessment”, evaluates the strategies and capabilities of vendors serving small and midsize organizations. According to Quadient, it examines the criteria that companies consider decisive when choosing a solution.
According to the press release, the assessment highlights Quadient's strategy: a unified platform, natively designed for the cloud, that covers the entire cycle from credit granting to cash collection. It combines artificial intelligence-based automation with human oversight.
The platform brings together credit management, collections, cash application, dispute management, payments, forecasting, and reporting. Finance teams can thus manage their receivables in a connected environment.
A strengthened position compared with the 2024 assessment
The group stated that it had strengthened its position within the “Leaders” category compared with the 2024 edition. It also recalled that it has been named among the “Leaders” of the QKS Group SPARK Matrix for accounts receivable management applications for the fifth consecutive year.
Lilac Schoenbeck, Digital Solutions Manager at Quadient, stated: “Being named a Leader in the IDC MarketScape reflects the consistent strength of our accounts receivable management offering and our commitment to helping businesses modernize how they get paid.”
According to her, the priority remains to give finance departments “a real-time view of their cash position” so that they can “accelerate collections and preserve their working capital as their business grows”.
This announcement follows a recent series of news. On October 14, 2026, Quadient had presented an artificial intelligence agent integrated into its accounts receivable management solution. On October 20, the group announced that IDC had also named it a “Leader” for its Inspire customer communications solution.
