Sidetrade Appoints Two Key Executives to Accelerate Its AI Strategy by 2030
Sidetrade announces the appointment of Axelle de Faÿ as Chief Customer Experience Officer and Frédéric Dupont-Aldiolan as Chief Human Resources Officer. These changes are part of the implementation of the O2C Intelligence 2030 strategic plan.
Axelle de Faÿ has been appointed Chief Customer Experience Officer at Sidetrade. She will be responsible for unifying the Customer Success, Professional Services, and IT Support functions under a single direction enhanced by AI agents. Axelle de Faÿ returns to Sidetrade after 13 years with the group, during which she structured the Consulting, Presales, Customer Success, and Professional Services functions. She also led Customer Success functions and large-scale transformation programs at Salesforce for over ten years.
Frédéric Dupont-Aldiolan to Lead Human Resources
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Frédéric Dupont-Aldiolan becomes Chief Human Resources Officer at Sidetrade. His mission is to drive the organizational transformation of the company, redefine roles around the orchestration of AI agents, support the skill development of all teams, and establish governance frameworks for the deployment of AI agents on a large scale. Dupont-Aldiolan has spent 18 years within Sidetrade's operations, notably as Chief Services Officer, leading international deployments and teams of over 20 nationalities.
SectorLogiciels et services numériques›Services numériques
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Context
Period
Period: T3 2026
Key reported figures
Revenue: 18,4 millions d'euros
Quarterly revenue: 18,4 millions d'euros
Revenue growth: 21,9 %
Guidance from the release
La croissance organique du chiffre d'affaires devrait se renforcer au quatrième trimestre pour atteindre deux chiffres début 2027
Risks mentioned
Intégration d'ezyCollect by Sidetrade et gestion de sa croissance en Asie-Pacifique et segment SMB
Concentration des nouvelles commandes sur l'Amérique du Nord (54%) créant une dépendance géographique
Flux de trésorerie : pas d'information sur la profitabilité ou l'EBITDA du groupe pour valider la durabilité de cette croissance
Opportunities identified
Croissance organique du chiffre d'affaires attendue en deux chiffres début 2027 via la reconnaissance progressive des nouveaux contrats signés
Expansion internationale : 76% des commandes réalisées hors de France dont 54% en Amérique du Nord, secteur clé de croissance
Produits IA native (Aimie Agent, IQ, Agent Builder Studio) générant déjà 30% des nouveaux ARR et accélérant les ventes de logiciels sans cannibalisation
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Investments in the stock market involve risks, including the risk of capital loss. Past performance of an asset or market is no guarantee of future results. Any investment decision should be made taking into account your personal financial situation, objectives and risk tolerance.
