Sidetrade Appoints Two Key Executives to Accelerate Its AI Strategy by 2030
Sidetrade announces the appointment of Axelle de Faÿ as Chief Customer Experience Officer and Frédéric Dupont-Aldiolan as Chief Human Resources Officer. These changes are part of the implementation of the O2C Intelligence 2030 strategic plan.
Axelle de Faÿ has been appointed Chief Customer Experience Officer at Sidetrade. She will be responsible for unifying the Customer Success, Professional Services, and IT Support functions under a single direction enhanced by AI agents. Axelle de Faÿ returns to Sidetrade after 13 years with the group, during which she structured the Consulting, Presales, Customer Success, and Professional Services functions. She also led Customer Success functions and large-scale transformation programs at Salesforce for over ten years.
Frédéric Dupont-Aldiolan to Lead Human Resources
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Frédéric Dupont-Aldiolan becomes Chief Human Resources Officer at Sidetrade. His mission is to drive the organizational transformation of the company, redefine roles around the orchestration of AI agents, support the skill development of all teams, and establish governance frameworks for the deployment of AI agents on a large scale. Dupont-Aldiolan has spent 18 years within Sidetrade's operations, notably as Chief Services Officer, leading international deployments and teams of over 20 nationalities.
SectorLogiciels et services numériques›Services numériques
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Context
Period
Period: S1 2026
Key reported figures
Revenue: 34,8 millions d'euros
Quarterly revenue: 34,8 millions d'euros
Revenue growth: 19 %
Guidance from the release
Ces chiffres ne viennent pas d'une couche d'IA ajoutée à un logiciel facturé à l'utilisateur. Ils viennent d'un modèle IA native... Cette approche confère au positionnement IA native de Sidetrade un avantage compétitif majeur
Risks mentioned
Le manque de visibilité sur les prix du MTok pourrait freiner le déploiement de l’IA.
Pression due à l'impact des prises de commandes en retrait enregistrées en 2025.
Opportunities identified
Le record historique de prises de commandes sur le premier semestre 2026.
La forte intégration d’ezyCollect by Sidetrade renforce la présence en Asie-Pacifique.
L'accueil extraordinaire des produits IA native constitue un point d'orgue.
The information presented in this article is provided for informational purposes only and does not constitute an investment recommendation, an incentive to buy or sell a financial asset, or investment advice. Readers are invited to conduct their own research before making any decision.
Investments in the stock market involve risks, including the risk of capital loss. Past performance of an asset or market is no guarantee of future results. Any investment decision should be made taking into account your personal financial situation, objectives and risk tolerance.
