Orange launches Orange IAs: Claude, Gemini, Mistral and GPT combined in its new apps
In a press release published on 10 November 2026, the operator unveiled the "Orange" and "Sosh" apps, which will replace "Orange et moi" and "MySosh" in France from 19 November. The group is bundling Orange IAs, a service that brings several major artificial intelligence models from the market together in a single interface.
A unified customer area and access to several AI models
The two apps group the main customer services in a single space: contract management, invoices, consumption and equipment, messaging, TV, news and cybersecurity. An assistant built into the search bar answers questions about the offer, equipment or invoices, or directs the user to the appropriate service.
Orange IAs Découverte, free for all individual customers, gives access to Claude from Anthropic, Gemini from Google, Mistral and GPT from OpenAI, with a single account and a shared history. The user can choose the model, let themselves be guided towards the one that seems most suitable, or compare several answers, the catalogue being subject to change.
The paid version, Orange IAs Plus, is reserved for Orange and Sosh customers at €10 incl. VAT per month with no commitment. It adds more advanced models, higher-quality image creation, document analysis of up to 20 MB and telephone support from specialists.
Subscribers to this offer can track their consumption in real time using a gauge and view an estimate of the carbon impact of their usage. They can also activate Eco mode, which automatically favours the AI model with the lowest CO₂ emissions.
Cybersecurity, partner services and free access for non-customers
The group states that Orange does not pass users' identity on to the providers of the AI models and that their conversations are not used to train these models. Orange also offers in-store support during digital workshops.
A free cyber assistant, powered by AI, makes it possible to analyse an SMS, an MMS, a QR code, a phone number or a web link, in addition to a service identifying unwanted calls. Holders of the Orange Cybersecure option (€7 per month with no commitment) find their services in the app, with protection covering up to 10 devices in the family.
The app includes an Orange Marketplace of new or refurbished tech products, a "News" news feed and five partner services accessible without downloading: AlloCiné Mini, Deezer Hits, Playzer Originals, Quizz de Génie and ViaMichelin. Orange customers also have a dedicated space, "Orange Merci", which brings together gifts, benefits and special deals.
Orange IAs Découverte, the cyber assistant, unwanted call identification, the Marketplace, "News" and the partner services are accessible free of charge to all individual customers, regardless of their operator. "Our ambition: that everyone can easily find the service or AI that suits them, and make it their own at their own pace, with the support of Orange," said Jérôme Hénique, Executive Director and CEO of Orange France.
The apps will be available on the App Store and Google Play. Customers who have enabled automatic updates will receive the new version without any action required.
